Frequently Asked Questions

Yes. Platinum House Wash has evolved into Platinum Exterior Solutions.

The new name better reflects the broader range of exterior cleaning services we provide for commercial, strata, industrial and residential properties across Brisbane, Ipswich, the Gold Coast, the Sunshine Coast and surrounding South East Queensland regions.

While the name has changed, our commitment to professional service, quality workmanship and reliable results remains exactly the same.

We service Brisbane, Ipswich, the Gold Coast, the Sunshine Coast and surrounding South East Queensland regions. 

We work with commercial properties, strata and body corporate managers, industrial facilities, and residential clients throughout these areas.

For large commercial projects or multisite contracts, we are flexible and can travel further depending on the scope of work.

Yes. Platinum Exterior Solutions is fully insured and operates in accordance with relevant Australian safety and environmental standards. 

For larger commercial, strata and industrial projects, site risk assessments are conducted prior to commencing work to ensure safe access, surface protection and compliance with operational requirements.

Yes. We provide obligation free quotes and onsite inspections to assess scope, access and surface requirements.

For projects located outside our primary service areas of Brisbane, Ipswich, the Gold Coast, the Sunshine Coast, travel charges may apply depending on distance and project scope.

Yes. We regularly schedule evening and weekend works to minimise disruption to businesses, tenants and public spaces.

After hours cleaning is commonly arranged for commercial properties, strata complexes, retail centres and industrial facilities where daytime access may be limited.

The duration of an exterior cleaning project depends on the size of the property, the surfaces being cleaned, site access and the level of buildup.

Commercial, strata and industrial projects can range from several hours to multiple days, depending on the size and scope of work involved.

For many standard residential properties, exterior cleaning is typically completed in around 3–5 hours. Larger homes or properties with additional services such as roof cleaning, driveway cleaning or window cleaning may take longer.

Exterior cleaning is the professional cleaning and treatment of external building surfaces such as façades, concrete areas, driveways, pathways, car parks and windows.

Rather than simply applying water under pressure, professional exterior cleaning involves assessing each surface and selecting the most appropriate method, such as pressure cleaning or soft washing, combined with specialised cleaning solutions.

This process removes dirt, mould, algae and environmental buildup while helping protect surfaces, slow the return of organic growth and maintain the overall presentation of the property.

We provide exterior cleaning services for a wide range of commercial properties including office buildings, commercial buildings, shopping centres, restaurants and hospitality venues, automotive dealerships, medical facilities, aged care centres, childcare centres and schools.

Commercial exterior cleaning may include building façade cleaning, pressure cleaning, soft washing, car park cleaning, concrete pathway cleaning, exterior window cleaning and awning cleaning, depending on the requirements of the property.

Most commercial buildings benefit from professional exterior cleaning every 6–12 months to maintain presentation and prevent the buildup of dirt, mould and environmental contaminants.

High traffic or exposed locations may require more frequent cleaning or scheduled maintenance programs.

Yes. We offer scheduled exterior cleaning and maintenance programs designed to maintain building presentation, protect surfaces and reduce long term restoration costs.

We plan each project carefully to minimise disruption to businesses, customers and staff. Where required, cleaning can be completed in stages or scheduled after hours or on weekends.

Yes. Platinum Exterior Solutions regularly partners with strata managers and body corporate managers to maintain townhouse complexes, apartment buildings and shared facilities.

We provide exterior cleaning for building façades, shared pathways, driveways, car parks, bin areas, external windows and other common areas within townhouse and apartment complexes.

Yes. We are equipped to handle large strata projects, multi building complexes and residential estates using structured scheduling, professional equipment and experienced operators.

Yes. We at Platinum Exterior Solutions offer scheduled maintenance programs for strata and body corporate properties to help maintain building presentation, protect surfaces and keep common areas clean and safe.

Yes. Platinum Exterior Solutions provides industrial exterior cleaning for warehouses, factories, distribution centres, loading areas and concrete hardstand surfaces.

Hardstand and loading area cleaning involves high pressure cleaning of heavy traffic concrete surfaces to remove oil, grime, tyre marks and industrial buildup commonly found in warehouse, logistics and industrial environments.

Yes. Platinum Exterior Solutions provides high access exterior cleaning for industrial buildings using appropriate equipment and safety procedures to safely reach elevated areas and building structures.

In most cases, yes. We plan and schedule cleaning works strategically to minimise operational disruption and downtime, and where required can work outside normal operating hours.

Yes. We provide cleaning for loading docks, logistics areas, truck access zones and concrete hardstands, helping maintain safe and professional industrial environments.

Yes. Residential clients remain an important part of our business. Platinum Exterior Solutions continues to provide professional exterior cleaning services for homeowners across Brisbane, Ipswich, the Gold Coast, the Sunshine Coast and surrounding South East Queensland regions, delivering the same high level of care, attention to detail and quality results our clients expect.

Our residential services include house washing, roof cleaning, driveway and pathway cleaning, and exterior window cleaning, helping homeowners maintain the appearance and condition of their property.

Yes. Soft washing uses low pressure water combined with specialised cleaning solutions to safely remove mould, dirt and grime from delicate surfaces without causing damage.

Pressure cleaning uses high pressure water to remove heavy buildup from durable surfaces such as concrete, driveways and hardstand areas.

Soft washing uses low pressure water combined with specialised cleaning solutions to safely clean delicate surfaces such as painted exteriors, rendered walls and building façades without causing damage.

Yes. We use industry approved cleaning solutions designed to deliver effective results while remaining compliant with environmental and safety standards.

Results typically last 12–24 months, depending on factors such as foot traffic, vehicle use, surrounding vegetation and environmental exposure.

Scheduled maintenance programs can help maintain the appearance of surfaces for longer.

Pressure cleaning can damage certain surfaces if the incorrect pressure or method is used.

At Platinum Exterior Solutions, we assess each surface and select the appropriate cleaning method, whether pressure cleaning or soft washing to ensure surfaces are cleaned safely and effectively without causing damage.

Yes. Prior to commencing works on all sites we assess surfaces, site access, potential hazards and operational requirements to ensure the safest and most effective cleaning approach.

Yes. Platinum Exterior Solutions operates in accordance with relevant Australian safety and operational standards, ensuring all work is carried out safely and responsibly.

Yes. For commercial, strata and industrial projects, Platinum Exterior Solutions can provide public liability insurance certificates and relevant safety documentation if required.

This helps property managers, strata managers and facilities managers meet their compliance and contractor engagement requirements.

Pricing depends on several factors including:

• Property type and surface materials
• Size of the area to be cleaned
• Site access and overall complexity
• Level of dirt, mould or buildup
• Frequency of service or maintenance programs

For commercial, strata and industrial projects, the most accurate way to determine pricing is through a free site inspection, where we assess the scope of work, access requirements and surfaces involved.

For some residential properties, we may be able to provide a quote using online mapping and measurement tools, allowing us to provide an initial pricing estimate more quickly.

Simply complete the Free Quote Form and we will arrange a suitable time to assess your property.

👉Free quote

Free quote

You can request a quote by completing the enquiry form on our website or by contacting us directly.

For commercial, strata and industrial projects, we will typically arrange a site inspection to assess the scope of work and provide an accurate quotation.

For some residential properties, we may be able to provide a quote using online mapping and measurement tools, or arrange an inspection if required.

👉Free quote

Free quote

Platinum Exterior Solutions is committed to professional service, quality outcomes and long term property care.

We focus on using the appropriate cleaning methods, professional equipment and proven processes to deliver safe and effective results across commercial, strata, industrial and residential properties.

Our goal is simple: protect surfaces, improve presentation and deliver reliable service you can trust.